EMC Ionix VoIP instantly isolates the root causes of voice-over-IP (VoIP) issues across applications and networks, enabling you to pinpoint, prioritize, and rapidly resolve service-affecting issues and assess how they affect the business. Ensuring high call quality and reliability through intelligent alerting, deep diagnostics, and extensive reporting provides in-depth, real-time views into the performance of VoIP services and telephony infrastructure. After identifying root causes and maximizing performance, users can generate reports that cover service-level analysis, operational metrics, and business-level management statistics.